Reviews

I was visiting from out of town for the long Thanksgiving-holiday weekend. My front brakes went out Thanksgiving day driving to Sparks from California. None of the shops were open on Thanksgiving day, but Jay’s Automotive was opened on …

I found my shop and I'll let them work on all my cars for now on best shop in town my truck is running so much better

Good quick work for a check engine light resulting in a broken valve. Took a single day and was back on the road. Really appreciated the list of recommended fixes so I could look at prioritizing and budgeting my Jeeps repairs. Friendly and …

They always help me out when something goes wrong with my car and I never have to check again again for repairs they always have me❤️ Such a good family business thank you guys for everything

The shifter cable went out my car they told me over the phone they wouldn’t be able to look at until Thursday but let me tell you how quickly they work!!! I got my car back on Thursday and it cost less than they quoted me I will never take …

Fast work, great price, and super clean shop. Place doesn't look like much from outside, if you blinked you'd drive right by.

I had them look at my car and they were really nice to me and told me what was wrong with my car and showed me pictures of the things that have to be replace on my car and showed me how much it would be for all the repairs

Very fast service

Very fast service nice and professional would go back in the future if anything goes wrong with my car

These guys are very good and honest mechanics. Fantastic job gentleman! Thank you for your expertise and expedited services!

Jay’s worked with me to get an issue with my vehicle fixed ASAP. They communicated throughout the process and got it done in a timely manner.

Brought my BMW 535i needing a general servicing and diagnostics/repairs due to cylinder misfires.

I was very happy with their quick professional service and ability to work on my car! Great job and I will be a return customer whenever I …

Wonderful mechanic, great knowledge will recommend

Always friendly, candid and provide reliable repairs and maintenance on my older vehicle

I am very impressed with Jay's total car Care. I came in with some vehicle issues. They got me in quickly, took care of the problem and communicated with me every step of the way. I highly recommend Jay's for all of your automotive needs.

Great shop to go to for auto repair highly recommended to everybody to go to..

Very nice workers and great at there jobs

Best Automotive repair business I have been at in 40yrs, every single technician there was great, I was stranded from out of the area, they diagnosed what the problem was, even I with a mechanical background didn't know what was wrong, and …

They was so friendly and knew what the problem was and fixed the issues as needed got us help super fast and taking care of even though we lived out of town traveling Highly recommend this company for all needs.

Honest. Reliable. Fast friendly service.

The team at Jays Total Car Care were amazing! The communication and services were great! My car is safe again for my little fam! Thank you 🙏 😊

Very happy and will continue going forward with car issues. This place. Rocks!!

I brought in a 2018 Jeep Compass that was having power and module issues along with a battery that kept dying. They did what they could and go it back up and running so I could get it to Jeep who then got the parts needed and warranty …

They were professional and helped save me money. I will be going back for more repairs.

This place is amazing! I was referred after taking my car to numerous mechanics in the area. I have an older car which requires a lot of maintenance. These people were so professional, honest and gave me a great deal.

I highly recommend …

I appreciate you guys doing a great job. I will be bringing my vehicle to you guys for future repairs (my leaks)

Great service!

Love this place, James is a fantastic mechanic and his team is great. I've been going to this place since it opened and have had a lot of work done and every time they do a fantastic job and walk me through all repairs step by step.

Jay, Bill, and Sheridan were amazing and very nice I would recommend Jay's to everyone. They have always treated me great

I got the pleasure of working with Bill and James. They were very professional made me feel at ease I brought my car in for a check engine light had a couple of issues with it they took care of it in about a day. I’m gonna need some more …

My wife has an 1991 fxlr harley needed work done jay and his crew were awesome made her very happy thanks guys

Jay got right to work on my bike & when we came by the shop he took the time to explain what was being repaired & even took us back in where he showed us the parts that needed replacement. Very much appreciate that!!

super nice guys and fair prices

These guys made time for me and were diligent in finding out what was wrong and how to fix it. Unfortunately it was work that could only be done by dealership. Professional and courteous and honest are words to describe this company

Great customer service

Diagnostic great!

Great service! These guys were quick and efficient and made me feel at ease. I will def use these guys in the future. The staff was extremely helpful and knew their job.

Super friendly.. super easy and will to take care of me. Best place I have been so far.

The folks at Jays are friendly, professional and very proficient. They took in my vehicle on a Friday afternoon. It needed fuel injectors, plugs, and a coil cap. They had the entire job done and the vehicle back to me in 3 HRS and the had …

Got me in & out. Price was fair. Staff was friendly and professional. Will go back in the future.

The best service I could ever ask for I went to one car place and they did a half fast job and I went to jays and they helped me out my runs so much better. Thank you

I had to make a return trip and they finaly found the poblem they took care of me right away fast and friendly , I highly recommend jays.

Jay's Total Auto Care booked me in I had sort of an emergency situation with a front axle and they got me in and repaired it their price was very good they were very professional and the service was a very high quality I would use them …

Great customer service, fast service and processing where reasonable. My husband takes his car in tomorrow for an inspection. Would highly recommend them.

Had a good experience!

I had issues with my clutch not long after buying my car, these guys had the part and the work done in less than two days and I was back driving. Now my car drives really smooth and it was hard to shift before, would definitely recommend …

Awesome guys here. They do too quality work at a good price. Highly recommend

It’s rare to find this level of honest, professional mechanics in this world- especially as a single female. I feel these guys are not only trustworthy, but also, they know what they are doing, and will give an honest recommendation.

Great service and Staff referred to from CarMax..will be back .

The staff is very friendly! My father in law and I felt very welcomed from start to finish.

Everything was quick and the staff was very thorough when checking the vehicle. Got the car back yesterday and it runs great. Will send my friends …

Very good . Everyone was very helpful and explain what was the problem with the car n fix it on time i will tell everyone go to jays total care

I really know nothing about cars but knew something was up with my brakes when I called this morning. So I was very thankful they could squeeze me in today! The staff explained everything to me and did their best to keep my brake job …

This place is great! I’m new in town and was searching for a new mechanic and was really hesitant since I always get ripped off. But these guys were very honest and knowledgeable and were able to fix my issue in just 2 hrs for a really …

Only place in town that was able to quickly get my company truck in and looked at. Had it diagnosed and fixed within an hour. Will be returning.

I'm really so grateful.... I was very worried... about my car and when I found out I could get it towed that day.... and after talking to.the staff....I just felt alot better..... Thank you... Thank you... Thank you..

.and the car is …

job done in a timely manner very pleasant employees and very detailed

Needed my ac replaced and jays got it done at a unbeatable price and faster then I expected it to take thank you guys so much for the amazing job you all have done. Definitely going to spread your name round town !

The front end of my truck needed to be rebuilt. Every shop I called quoted me over a week to get it done. I called Jay’s Total Car Care and talked to Sheradan, they had me in and out overnight and were absolutely wonderful to me. I’ve …

Jay was my mechanic, he was knowledgeable and very informative . Plus he was super nice , We would recommend Jay's Total Car Care to everyone

Everyone was so friendly and helpful in explaining what my car's needs were. They went above and beyond customer service. I needed a ride to and from their shop which they offered.... I would highly recommend them for your vehicle repairs…

Amazing service!!! They won’t take advantage of you!!! They are reasonably priced and get you in and out!!! Definitely recommend this guys!!!

Jay's Total car care these guys good work!!!

they replace my fuel pump in my 99 jeep and quoted me a price and stuck to it this guys are trust worthy and I will be useing there service Agian.

So my car broke down yesterday and I finally had a chance to get it towed to.this shop, Jay and Marco stayed damn near 2 hours after closing to wait for the tow truck to get there, I will update the review or post another once we figure out…

Holy cow. I was looking for a reliable, straight forward mechanic and that's exactly what I found at Jay's. I needed an engine replacement, which very much so stressed me out and they made it such an easy experience. Marco was extremely …

The guys were super friendly and got me in right away. They let me know what needed to be done and followed through. Great service!

Car broke down at night. Called jay in the morning, he was able to get it in quickly and diagnose it even quicker. Great experience overall

Very friendly and personable staff. They are honest, and straight forward. They answered all my questions and give very fair estimates( no upselling). They helped me out same day, no appnt needed. Very knowledgeable of Subarus. And they …

I really had a great experience with these people. I had an older vehicle with a few issues and they took the time to explain my options and stop the endless fix it that come with older vehicles. I like my truck and feel comfortable taking …

Great group of guys. Marco worked on my Mercedes and did a great job. I liked his attitude because he wants to be the best, and that is what I strive for to.

I am extremely picky about my car ( of course) so I read reviews , talked to the …

Great guys, fair prices, and thorough mechanics!

They are very nice and finish the job when they tell you it will be ready. There prices are pretty much normal for auto repair.

They did a great job finished it way ahead of time considering what work it needed water pump and other things that needed to be replaced finished it way ahead of time work looks good so far and I do trust their work

I have to say. The guys at Jay's Total Car Care in Sparks are Just the best. They finished my mom's car today. Said it would be Tuesday. But got it done today. Just wanted to give them a shout out and say thanks.

Excellent service of my tractor at my ranch.

They did a great job installing a set of chains on my work vehicle to get me home safe. They made sure I knew how to safely drive with chains on and were also very knowledgeable to answer all questions I had!

James and his team are wonderfully professional, actually explain what's going on and I was able to walk out without the usual mechanic shop feeling of being ripped off. They have worked on both my Mercedes and BMW without any problems!

Jay's Total Car Care is very appreciated by me.... I am from out of state and was looking for a good mechanic to help with my current needs, they met all my expectations and would totally recommend them to anyone else...thanks!!!

Jay was honest quick service good. Front desk manager friendly. Thanks Jay. Lady with white Dodge journey

If you are looking for a honest and reliable auto shop well here it is!

Professional and educated, would highly recommend!

Jays is accommodating, friendly staff and quality service.

Service is great.i recommend them to anyone

Top notch. Bill and his crew really did an amazing job on my car. Friendly guys with the expertise to get things done.

Our car broke down on a weekend driving through Reno. While I was trying to figure out what was wrong with the car, James, one of the mechanics, was helping a customer nearby and came over to see if I needed help. He did a quick once over …

When more than 6,000 miles from home and in need of a truck mechanic, reviews were what we used to find Jay's Total Car Care and we're glad we read them. We had a complicated, potentially very dangerous issue with our front and rear …

The guy's at Jay's are friendly and kind. They totally rock. Told me that my mom's car wouldn't be done, at the latest, until Tuesday. They rocked it out and had it done the next day. Even got me a rental.

They are professional and great mechanics. The work done came back under-quote and in the time frame they gave me. I was impressed with the transparency of the whole shop. Great place!

Fixed our brakes super fast and for a great price

Friendly people. My family and I had to have our vehicle serviced on a trip across the country after breaking down. They were very informative and got the work done as soon as possible so we could be on our way.

Great people, very helpful, awesome service. They go above and beyond!

Great honest respected people! Go out of their way to make sure you are taken care of!!

this is a great shop, James gives you info on your truck, knows what hes talking about and best of talks to women same as men. actually, probably better! he has a great crew too!

Awesome place!! Highly recommend everyone get their service done here for their vehicles, if you want the job done right!

Friendly people and honest.

They did a good job

Had to stop on my way from Colorado to California when my car started having issues.

Jay went above and beyond to help me out.

Extremely nice people who know what they’re doing.

I have nothing but respect for Jay's Modified Motors and all the gentlemen who work there. I brought my car there after a poor experience at another shop, Jay handled the situation with professionalism and made my experience simple despite …

I have nothing but respect for Jay's Modified Motors and all the gentlemen who work there. I brought my car there after a poor experience at another shop, Jay handled the situation with professionalism and made my experience simple despite …

Hats off to Dakota! My van broke down in Reno early evening. He moved the car to his garage where he proceeded to repair the ignition lock and starter. It was after hours and knowing my need to return to California early morning, Dakota …

This is THE shop to bring your rig in Reno/Sparks. We stopped in after finishing the Rubicon Trail and needed them to look at a scraping sound coming from the front end. Jay saw us within a couple hours of calling- diagnosed what was going …