About Jay’s Total Car Care
A Reputation Years in the Making
Jay’s Total Car Care is a locally owned and operated auto repair service located in Sparks, NV. Jay’s Total Car Care has been serving the local community and surrounding areas for six years. Our ASE certified technicians are ready to deal with any car repair needed or vehicle issues you may be experiencing. James Matlock, the Owner, started his career in auto repair with a mobile repair business. Jay gained a reputation for quality work and was able to grow the company to the point that a physical location was needed. We continue to grow because of our dedication to service and integrity.
Jay’s Total Car Care is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck, and fleet vehicles.
Meet the Owner
We treat our customers the way you want to be treated.
Owner & Founder Since 2013
They are members of the Better Business Bureau, Chamber of Commerce. Jay has made sure to surround himself with employees that would share the same vision, values, dedication and professionalism that they offer to their clients. That’s why they hand-picked their crew to assure you that you and your vehicle are in the best of care. All of the employees here at Jay’s Total Car Care are very honest, hard working, most dedicated people you will ever meet.
Meet Our Specialists from Car Repair Service
Our team specializes in many different types of vehicles, and since they work on a wider variety of vehicles than their dealer counterparts, their overall expertise is greater, too. By working on many makes and models, our technicians can be trusted to properly diagnose challenging repairs and other issues. As automotive technology advances, our team is continually updating their education & skills.
Sheradan - General Manager
Sheradan has enjoyed working at Jay’s Total Car Care where he quickly grew into the General Manager role. Sheradan enjoys helping the community when it comes to staying safe on the road. Sheradan has previous experience in construction, mining, asphalt repair, and painting, before coming to Jay’s Total Car Care. A Northern Nevada native, Sheradan enjoys riding motorcycles in his free time.
Dave - Technician
Dave is a technician and comes to us with many years of experience working at dealerships like Ford, Dodge, and Mitsubishi. Dave also has small independent auto repair shop experience. Dave has been in Northern Nevada since 2003 and has honed his craft working on his specialty, heavy engine rebuilds. This experience has given him the ability to work on everything from the old school hot rod to the everyday family vehicle. Dave enjoys hunting and fishing with grand kids and riding his motorcycle.
Matthew - Service Manager
Matthew works as a Service Writer in our shop and can help you with estimates when work needs to be done. Matthew has previous experience in construction, hazmat, project management, and steel manufacturing, before coming to Jay’s Total Car Care. A 11 year Northern Nevada native, Matthew enjoys the different challenges that automotive repair brings every day. He really enjoys keeping Nevada car owners safely on the road, while providing honest and reliable repair services.
Lucky - Technician
We are lucky to have Lucky working as a technician at Jay’s Total Car Care. Lucky brings over 22 years of experience in the auto repair industry. A Reno native and veteran, Lucky enjoys working on things that go fast, especially hot-rods and Harley’s. Lucky enjoys the sense of accomplishment that comes with getting a car or motorcycle that doesn’t run and then after working on it, hearing the rumble of an engine come to life.
William - Diagnostic Specialist
William is a Reno native and has been working in the Automotive Repair industry for over 7 years. We like to think that William is one of the best Diagnostic Technicians in the state even if he won’t admit it. William is ASE Master Certified and enjoys troubleshooting those hard to diagnose issues. He enjoys auto repair because he gets to move around and every day brings something new and different.